Privacy Policy

Privacy Policy

1. Privacy commitment

We are committed to safeguarding your privacy online and have developed this privacy policy to deal with issues which may concern you. The information below allows you to understand how your personal information will be treated by us. This policy may change from time to time so please check it periodically.

2. Personal information

The details which you provide about yourself and any information which identifies you (such as your name, address, email address) ("personal information") will be collected by us when you make a purchase by directly filling in the checkout form or if you sign up to receive information from us and when you browse, where cookies may be used.

3. Use of Personal information

This information will be held on our system and used to fulfil your order, and to make available to you all information relating to us, our products and your purchases.

4. Protection of information

We will not pass on your personal information to third parties for marketing purposes. However, we may send you communication for (but not limited to) order fulfilment, reviewing a product, information or enhancements regarding your purchases or for general research and opinion. We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information. However, we can and will attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions, or to protect our services and other users.

5. Cookies

Cookies are small pieces of information that are stored by your browser on your computer's, tablet's or mobile's hard drive. They enable us to identify you when you visit the website. Please read our Cookie Policy for full details.

6. How we protect information

We take every precaution to protect your information. The website works off a full secure server and all personal information stored by us is kept on a server in a secure environment. Only employees and approved contractors/developers who need the information to perform a specific job are granted access to personally identifiable information. Regular security reviews are held by us to ensure that the site remains safe and secure for your protection. We cannot guarantee the security of data you disclose online and you accept that the Internet is not completely secure and agree that we shall not liable for unauthorised use, distribution or destruction of your personal information.

7. Correcting/updating personal information

If you’re personal information changes or if you no longer wish to subscribe to the service, we will endeavour to correct, update or remove the personal information provided to us as speedily as possible. This can be done by emailing info@creativedoorsdirect.co.uk.

8. Users under 18

If you are under 18, please ensure that you obtain your parent/guardian's consent beforehand whenever you provide personal information to the website. Users without such consent are not allowed to provide us with personal information.

9. Governing law

This privacy policy forms part of our Terms and Conditions. Any dispute or claim arising out of this policy and the use of your personal information will be governed by English law and the courts of England and Wales have exclusive jurisdiction to resolve any such dispute or claim. 

Registered address:

2nd Floor
2 Woodberry Grove
North Finchley
London
N12 0DR
Company number: 8259830